Failure configuring Windows updates. Reverting changes

Supported Environment
OS Version    :    Windows 7, 8, 8.1
                        Windows Server 2008, R2, 2012, R2

Victim of poor black Thursday!!! On updating windows servers, resulting in the console status "Failure configuring Windows updates. Reverting changes. Do not turn off your computer."


On second Tuesday of each month, Microsoft released important security update. On installing Windows update, it will reboot several times and before getting to the console message (Press Alt + Ctrl +Del), message is displayed "Failure configuring Windows updates. Reverting changes. Do not turn off your computer." The above screen will remains for several hour  even on "Hard Reboot"  and " Safe Mode".

To resolve this issue and get server back to production, you need to perform following steps from any other  computer from the network.

1. Open "Services.msc" on any working system.

2.  From "Action" menu select "Connect To another computer..."

3. Connect to impacted system.

4. Stop and disable three services from the impacted system "Windows Update", "Windows Management Instrumentation" and "Windows Modules Installer"


5. Delete following folder from impacted system using UNC path  (\\impacted system\c$\Windows\) 

  • "SoftwareDistribution" from  "Windows' root folder.

6. Hard reboot the system.

7. If problem continue, follow the Step 4 and delete both the folder.

  • " SoftwareDistribution" from  "Windows' root folder.
  • " Repository" from "system32\wbem" root folder.

After hard reboot, re-enable all the above services. On starting-up the services Windows will rebuild both the folder. If you were installing Windows Updates, you will probably see that only few selected number of Windows Updates were installed. The remaining Windows Updates can now be installed without further hassle.